Archive | Internet and Email (BIS/BES)

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How do I adjust the IT Policy Resend interval?

How-To :: Adjusting the IT Policy Resend Interval. Message Prepopulation enables you to define how many existing messages appear on the BlackBerry device after enterprise activation on a newly provisioned device. 1. Open BlackBerry Manager. 2. Highlight the Blackberry Server in the left pane. 3. Choose the Server Configuration tab at the top of the right-pane. […]

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How do I adjust message pre-population?

How-To :: Adjusting the Message Prepopulation settings. Message Prepopulation enables you to define how many existing messages appear on the BlackBerry device after enterprise activation on a newly provisioned device. 1. Open BlackBerry Manager. 2. Highlight the Blackberry Server in the left pane. 3. Choose the Server Configuration tab at the top of the right-pane. 4. […]

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General BES Admin FAQ

IT Policy FAQs How do I enable PIN and/or SMS logging? How do I prevent users from installing third party apps? How do I block certain types of incoming messages? How do I force users to use the BlackBerry (MDS) Browser only?   BES Configuration FAQs How do I adjust message pre-population? How do I […]

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BES Users FAQ

My device is on a BES … Can I still receive personal e-mail using BIS on my BlackBerry? Yes, but with strings attached. A better answer is… it depends. You can visit the BIS site for your provider and set up additional e-mail accounts. Depending on the IT Policy on your device, you may not […]

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BES Implementation FAQ

Blackberry Enterprise Server has 3 Implementation Schemes: Blackberry Enterprise Server for Microsoft Exchange Blackberry Enterprise Server for Lotus/IBM Notes Blackberry Enterprise Server for Novell Groupwise Each of these products require different procedures in order to properly configure them. Blackberry Enterprise Server for Microsoft Exchange Prerequisites: Microsoft Active Directory Environment (with DNS working correctly) Microsoft Exchange […]

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What are the TCP and APN settings?

Setup the APN by going to Options >> Advanced Options >> TCP and enter the following information based on your carrier. A special thanks to Mark Rejhon @ BlackBerry Forums Rogers APN: internet.com Username: (blank) Password: (blank) Note: If this does not work, call Rogers and get the “internet.com Access Point Name” added to your […]

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My Email Stopped Arriving

Has your email stopped arriving to the device? Follow these steps to restore the service books to the device: Note: You may wish to determine if there is general outage of BIS/BES service in your area, either with your specific carrier, or with RIM in general. DataOutages.com Step One – Hard Reboot: 1. Remove battery […]

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I keep getting odd emails from RIM

Issue: If you are receiving odd email from RIM that are similar to this example below: Subject: RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2 This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message – it will be processed by the server. BEGINETP 192 AaHetaMAAAAAIBAIMjQwNEVGMzkgHXRyYWNleUB1bmxlYXNoZW R1bmxpbWl0ZWQuY29tADPy […]

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Methods of Receiving Email on BlackBerry

What Are The Methods of Receiving Email On BlackBerry? This is an article that was originally written by Mark Rejhon on BlackBerryForums.com I noticed on several forums that this is a commonly asked question. So I am posting. There are several ways to get emails into a BlackBerry. BlacKBerry does not use a conventional email […]

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