Archive | Internet and Email (BIS/BES)

Remove IT Policy

Removing IT Policy Unlocking the Blackberry. First of all, this is not a guide on how to remove carrier information from a Blackberry. If you’re unable to use a different SIM card than the one that was originally supplied with your device, look elsewhere. However if, like many others you have a Blackberry that is […]

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Where can I log into my BIS account?

Need to log into your BIS site to add, change, or remove an email address? Need to resend the service books? Here is the global list of BIS carrier sites: North American Carriers (scroll down page to list) World-wide Carriers Carrier specific links: (If your carrier is not listed please click the global link above) […]

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How do I resend my service books?

Follow these steps to resend the service books to the device: Note: You may wish to determine if there is general outage of BIS/BES service in your area, either with your specific carrier, or with RIM in general. DataOutages.com, info on BB Network outages Step One – Hard Reboot: 1. Remove battery from the device […]

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How to add / delete email addresses

How do I add email addresses? From the device: 1. Click on the Setup Internet E-mail Icon 2. Click on E-mail Accounts link 3. Click on the Add e-mail account link a) you can also select Create a Blackberry e-mail address from this area 4. Follow the directions by entering the email address and password […]

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General BIS FAQ

What is BIS? BIS stands for Blackberry Internet Service. Basically, this is a service from your provider that lets you receive email and access the internet on personal Blackberries. BIS differs from BES, or Blackberry Enterprise Server, in that BIS retrieves personal email whereas BES retrieves corporate email. Normally, BIS provides push email for up […]

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Email & Message Folder Shortcuts

Message Folder Shortcuts You can use the SEARCH function to define new hotkeys. ALT+I – Incoming Messages ALT+O – Outgoing Messages ALT+P – Phone calls Only ALT+S – SMS Only ALT+V – Voicemail messages only For full QWERTY keyboard devices (7520, 87xx, 88xx, etc): E – Oldest / Next Oldest Delivery Error R – Reply […]

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How to use BlackBerry on Generic Data Plan

Q: What is the difference between the BlackBerry data plan versus generic data plan? A: The BlackBerry data plan gives you access to BlackBerry-branded software such as BlackBerry email, and BlackBerry browser, etc, as well as other enhancements appropriate to business. However, either kinds of plans work fine with third-party applications. Q: What kind of […]

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Internet Browser FAQ

Internet Browser FAQ BlackBerry HTML Web Browsing FAQ This article is originally written by Mark Rejhon on BlackBerryForums.com Updated on 07-15-2008 by mikeypants The purpose of this FAQ is to help answer web-browsing-related questions for BlackBerry. All models of BlackBerry sold since 2005 have full HTML web-browsing support. Unfortunately this does not apply to pre-2005 […]

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