Setup the APN by going to Options >> Advanced Options >> TCP and enter the following information based on your carrier. A special thanks to Mark Rejhon @ BlackBerry Forums Rogers APN: internet.com Username: (blank) Password: (blank) Note: If this does not work, call Rogers and get the “internet.com Access Point Name” added to your […]
Has your email stopped arriving to the device? Follow these steps to restore the service books to the device: Note: You may wish to determine if there is general outage of BIS/BES service in your area, either with your specific carrier, or with RIM in general. DataOutages.com Step One – Hard Reboot: 1. Remove battery […]
If you want to set the default email address on your device follow these directions. Once done this will become the default email when composing new: 1. Go to Options 2. Select Advanced Options 3. Select Message Service 4. Under CMIME select the email and a box will drop down listing all your email addresses […]
IF you are using Outlook to download your email to your desktop PC, Outlook is likely “deleting” mail from your email server when it downloads it to your PC. There is a setting in Outlook to “Leave Messages on Server”. For MS Outlook 2003: Outlook > Tools > Email accounts > View or Change existing […]
Issue: If you are receiving odd email from RIM that are similar to this example below: Subject: RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2 This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message – it will be processed by the server. BEGINETP 192 AaHetaMAAAAAIBAIMjQwNEVGMzkgHXRyYWNleUB1bmxlYXNoZW R1bmxpbWl0ZWQuY29tADPy […]
What Are The Methods of Receiving Email On BlackBerry? This is an article that was originally written by Mark Rejhon on BlackBerryForums.com I noticed on several forums that this is a commonly asked question. So I am posting. There are several ways to get emails into a BlackBerry. BlacKBerry does not use a conventional email […]
Removing IT Policy Unlocking the Blackberry. First of all, this is not a guide on how to remove carrier information from a Blackberry. If you’re unable to use a different SIM card than the one that was originally supplied with your device, look elsewhere. However if, like many others you have a Blackberry that is […]
Backup Script for the BlackBerry Enterprise Server database Backup the BESMgmt database script
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Need to log into your BIS site to add, change, or remove an email address? Need to resend the service books? Here is the global list of BIS carrier sites: North American Carriers (scroll down page to list) World-wide Carriers Carrier specific links: (If your carrier is not listed please click the global link above) […]
Follow these steps to resend the service books to the device: Note: You may wish to determine if there is general outage of BIS/BES service in your area, either with your specific carrier, or with RIM in general. DataOutages.com, info on BB Network outages Step One – Hard Reboot: 1. Remove battery from the device […]
How do I add email addresses? From the device: 1. Click on the Setup Internet E-mail Icon 2. Click on E-mail Accounts link 3. Click on the Add e-mail account link a) you can also select Create a Blackberry e-mail address from this area 4. Follow the directions by entering the email address and password […]
What is BIS? BIS stands for Blackberry Internet Service. Basically, this is a service from your provider that lets you receive email and access the internet on personal Blackberries. BIS differs from BES, or Blackberry Enterprise Server, in that BIS retrieves personal email whereas BES retrieves corporate email. Normally, BIS provides push email for up […]
Message Folder Shortcuts You can use the SEARCH function to define new hotkeys. ALT+I – Incoming Messages ALT+O – Outgoing Messages ALT+P – Phone calls Only ALT+S – SMS Only ALT+V – Voicemail messages only For full QWERTY keyboard devices (7520, 87xx, 88xx, etc): E – Oldest / Next Oldest Delivery Error R – Reply […]
Q: What is the difference between the BlackBerry data plan versus generic data plan? A: The BlackBerry data plan gives you access to BlackBerry-branded software such as BlackBerry email, and BlackBerry browser, etc, as well as other enhancements appropriate to business. However, either kinds of plans work fine with third-party applications. Q: What kind of […]
Internet Browser FAQ BlackBerry HTML Web Browsing FAQ This article is originally written by Mark Rejhon on BlackBerryForums.com Updated on 07-15-2008 by mikeypants The purpose of this FAQ is to help answer web-browsing-related questions for BlackBerry. All models of BlackBerry sold since 2005 have full HTML web-browsing support. Unfortunately this does not apply to pre-2005 […]
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Thanks to aiharkness and JSanders @ BlackBerryForums.com for contributing to this FAQ. Time Zone Updates BlackBerry devices do not change timezones automatically as you travel. There is no option to enable this! When arriving in a new time zone, you should manually set the time at Options > Date/Time. Time Settings Options on your BlackBerry […]
Pre-OS 4.5 All BlackBerry devices that are running OS 4.3 or lower have the built-in ability to view MS Office files. If you wish to edit these files then you will need to purchase aftermarket software with editing capabilities. Applications to Edit and Save MS Office Files Dynoplex eOffice website Mini Excel website Applications to […]
Method 1 1. Go to Options 2. Select Status Images: Method 2 Hold down ALT and shift (CAP or NUM) and ‘H’ (full keyboard models only)
What is ‘data connection refused’?’ If you do not have a BlackBerry Data Plan then you will see this message on the main screen! If you have a data plan and are seeing this message then you will need to call your service provider and have them check the provisioning on the account. If you […]
Do I need a data plan to get email? Yes, without a data plan all you have is phone, SMS, and PIM services. (ie… Outlook, Contacts, Calendar ect..) Do I need a data plan to access the internet? Yes you will need a data plan to access the internet Do I need a data plan […]
Delete unused Languages 1. Go to Options >> Advanced Options >> Applications 2. Scroll to and highlight the unused languages 3. Press the menu key and select Delete Note: When prompted to restart select No until all of the unused languages are deleted. 4. Once all languages are deleted, remove battery for 30 seconds and […]
1. On your BlackBerry, go to the Address Book. 2. Open it and click (or press Menu on 8100, 8800, 8300) to see SIM Phone Book. 3. Click SIM Phone Book. The list of your SIM contacts will appear. From here you have 2 options: a) You may choose to highlight one contact and click […]
Differences between hard, soft, and master resets Thank you for BlackBerry.com, JSanders and Grimlin @ BlackBerryForums.com for contributing to this FAQ. Resetting the BlackBerry device is a useful way to resolve issues and is usually the first step in troubleshooting the BlackBerry device. Knowing the differences between a hard, soft, double-soft, and master reset ensures […]
