If you are encountering an error in sycning your BB device to Desktop Manager, and you get the error: “BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience,” follow these instructions: For BlackBerry Desktop Manager 1. Close BlackBerry Desktop Manager. 2. Open Microsoft® Windows® Explorer and delete […]
How to Clear/Delete all your Address/Calendar items at once
HyEwbY Good point. I hadn’t thgouht about it quite that way. 🙂
How do I backup my Third Party Applications on my BB?
Question: I need to wipe my device. I know how to back up my personal data using Desktop Manager-Backup/Restore but how do I keep all my 3rd party apps? Answer: Backup and Restore your 3rd party apps using the Switch Device Wizard by following the procedure below! 1- Download and install the latest version of […]
Errors syncing the BB with Desktop Manager
If you get an error “Unable to write or update application data” when syncing your BB with Desktop Manager, the culprit is usually one of two main problems: In Addressbook: Potential Conflict The error may refer to a specific record that would not sync, or is causing the problem. If you don’t know which record, […]
How do I downgrade the OS on my BlackBerry?
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How do I upgrade the OS on my BlackBerry?
How do I upgrade the OS on my device? Follow these instructions: 1. Download and install to PC the latest version of Desktop Manager from here: ( BlackBerry Operating System Downloads ) 2. Download the new OS you want and install it to the PC 3. Open Desktop Manager and do a complete backup of […]
Why can’t I get HTML Email?
All BIS BlackBerry devices running OS 4.5 and above feature the ability to support HTML email. Read this RIM KB Article for more information about HTML email handling. If you are using OS 4.3 and below you will not have the ability to view HTML email. If you are using BES 4.1 SP5, it is […]
Where can I find a good list of themes and theme developers?
Below is a good listing of various theme developers and theme hosting sites. This list is by no means comprehensive. If a developer wishes to be included in this listing, please post appropriately in this thread here. Theme Developer Name: Hedone Hawker – Hedone Design Hosted at: Hedone Design in Life Free or Purchase: Both […]
What type and size Media Card can I use in my device?
The BlackBerry devices that have media card capabilities are from the 81xx, 83xx, 88xx and 9000 series. All of these series use a MicroSD card and have the following maximum capacities: BlackBerry Device Software Media Card Size Limit BlackBerry Device Software 4.2.0 — Up to 2 GB BlackBerry Device Software 4.2.1 — Up to 4 […]
How do I encode video for use on my device?
You can encode video for use on 81xx, 83xx, and 88xx series BlackBerry devices. Optimal Settings for Audio and Video BlackBerry 81xx Series Video Settings Video format: MPEG-4 Video file extension: .AVI Resolution (4:3): 240×180 Resolution (16:9): 240×135 Video bitrate: 400 kbps Frames per second: 24 Audio Settings Audio format: MP3 Audio bitrate: 128 kbps […]
What video and audio formats are supported??
Supported Video Formats MPEG-4 Part 2 (Simple Profile and bvop, including DivX 4) File formats – .avi, .3gp, .mp4, .mov Video – Up to 320 x 240, up to 800 kbps, up to 30 frames per second H.263 (Profile 0 & Profile 3) File formats – .avi, .3gp, .mp4, .mov Video – up to 320 […]
How do I convert video using Roxio
Thanks to: camaro322hp @ Blackberry Forums 1. Download and install the latest version of Desktop Manager (v 4.2 SP2). The download can be found here: http://na.blackberry.com/eng/services/desktop/req_4dot2_sp2.jsp Make sure you download the following file (231MB, includes the Roxio Media Manager): 2. Connect the device to your PC via USB cable. 3. Run Desktop Manager. 3. Double […]
How do I delete the preloaded media from the device?
It’s best to do this when upgrading the device to a new OS. For example, if you delete preloaded pictures (see step 5, below), they still show up as 0k files in the pictured folder. If you delete them when you reinstall the entire OS, they won’t. Not all of these steps need be followed, […]
How do I add media files to my microSD card?
Before starting please ensure that your device is configured properly by following / checking these settings (once everything checks out, follow the steps listed as Option One or Option Two) * Note: Applications may not be loaded to the Media Card. Neither are mail messages able to save to the Media Card. Check Settings: 1. […]
What type and size Media Card can I use in my device?
The BlackBerry devices that have media card capabilities are from the 81xx, 83xx, 88xx and 9000 series. All of these series use a MicroSD card and have the following maximum capacities: BlackBerry Device Software Media Card Size Limit BlackBerry Device Software 4.2.0 — Up to 2 GB BlackBerry Device Software 4.2.1 — Up to 4 […]
How can I personalize my alerts from specific contacts?
This feature has been added to OS 5.0, if you running an older OS see the below work around. 1. Go to your profiles icon on your BlackBerry. 2. Scroll down to where it says “Set Contact Alerts” 3. Choose “Add Contact Alert”. 4. Hit the menu key and choose “Add name”. 5. Select the […]
Additional WAV, MP3, and MIDI file support
To get your WAV, MP3 or MIDI attachments played by your BB you’ll need MasterDoc by Dynoplex. It supports full circle of operations with media files: playing them, saving to BB internal memory or SD, sending as attachments. Please note: to get this functionality your device OS should be 4.2 (to check it go to: […]
What kind of ringtones/audio can my Blackberry have?
The supported audio formats on BlackBerry devices are the following: Additional Information AAC (Advanced Audio Coding) – The supported formats include MPEG2 and MPEG4, as well as HE-AAC / AAC+. The supported sample rates are 8 KBps, 11.025 KBps, 12 KBps, 16 KBps, 22.05 KBps, 32 KBps, 44.1 KBps and 48 KBps. The supported channels […]
Camera – How do I turn off the clicking shutter sound?
There is not an option or setting on the BB to turn off the shutter sounds you hear when you take a picture. However there are three workarounds to silence the shutter sounds: Dial a phone number and, while in the call, your camera will not emit shutter sounds. Plug in wired headphones before taking […]
Increase amount of rings before voicemail
You may simply need to adjust the number of rings (or beeps) as per this instruction: How do I edit my notification tones (profiles)? If however, you do need additional ring time before voicemail: A) The simplest method is to call your carrier and request a longer ring time, up to 30 seconds. B) If […]
Wallpaper sizes for BlackBerrys
To create wallpaper for your BlackBerry, follow these pixel dimensions for “pixel-perfect” fits. 72xx series- 240 x 160 71xx series- 240 x 260 The O2 theme visible image size is 240 x 185 with 75 pixels covered by the info bar. Scale your image to 240 x 185 with a canvas size of 240 x […]
How do I get ringtones on my BlackBerry?
For All Models 71xx, 72xx and 87xx whose OS is version 4.1 and below By visiting a website from your BlackBerry browser where the ringtone is located, and downloading it from there. Upon clicking on the ringtone file, your BlackBerry should download it and the audio player should open. Click to save. If there is […]
BES Users FAQ
My device is on a BES … Can I still receive personal e-mail using BIS on my BlackBerry? Yes, but with strings attached. A better answer is… it depends. You can visit the BIS site for your provider and set up additional e-mail accounts. Depending on the IT Policy on your device, you may not […]
BES Implementation FAQ
Blackberry Enterprise Server has 3 Implementation Schemes: Blackberry Enterprise Server for Microsoft Exchange Blackberry Enterprise Server for Lotus/IBM Notes Blackberry Enterprise Server for Novell Groupwise Each of these products require different procedures in order to properly configure them. Blackberry Enterprise Server for Microsoft Exchange Prerequisites: Microsoft Active Directory Environment (with DNS working correctly) Microsoft Exchange […]
How do I add a Hotmail account to my BlackBerry?
BlackBerry devices now support push email for Hotmail accounts at no additional charge. To add a Hotmail account to your BlackBerry, follow the instructions as they appear under the “Email Setup” section of Setup Wizard. If you require a detailed tutorial on setting up an email account, please read How do I add/delete email addresses? […]