Archive | General BlackBerry Device FAQ’s

Data Connection Refused?

What is ‘data connection refused’?’ If you do not have a BlackBerry Data Plan then you will see this message on the main screen! If you have a data plan and are seeing this message then you will need to call your service provider and have them check the provisioning on the account. If you […]

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How do I reset my BlackBerry?

Differences between hard, soft, and master resets Thank you for BlackBerry.com, JSanders and Grimlin @ BlackBerryForums.com for contributing to this FAQ. Resetting the BlackBerry device is a useful way to resolve issues and is usually the first step in troubleshooting the BlackBerry device. Knowing the differences between a hard, soft, double-soft, and master reset ensures […]

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