If you are unable to sync your BB with MS Outlook
The Problem:
- BlackBerry smartphone users who have Microsoft Outlook 2000 installed on their computers are unable to select Microsoft Outlook from the list of programs for synchronization. Support for Microsoft Outlook 2000 has been removed in BlackBerry Desktop Manager 4.3.
Additional Information:
- A list of alternate programs for synchronization can be found at http://na.blackberry.com/eng/services/desktop/req_4dot3.jsp
Solution
- Downgrade your Desktop Manager to Version 4.2, Service Pack 2
or
- Keep DM 4.3, and upgrade your Outlook to version 2002, 2003 or 2007.
Additional Detail:
The following applications are supported by BlackBerry® Desktop Manager 4.3 for synchronization:
- IBM® Lotus Notes® 6, 6.5, 7
- Microsoft® Outlook® 2002, 2003, 2007
- Microsoft® Outlook Express 6
- Microsoft® Windows Contacts
- Novell® GroupWise® 6.5, 7
- Yahoo!® Mail
The following applications are not supported by BlackBerry Desktop Manager 4.3 for synchronization:
- IBM Lotus Notes 5, 5.5
- IBM® Lotus Organizer® (all versions)
- Microsoft Outlook 2000
- Novell GroupWise 6.0
- Microsoft Outlook Express 5
- Microsoft® Windows Calendar™
- Sage ACT!® (all versions)
The following applications are supported by BlackBerry® Desktop Manager 4.5 for synchronization:
- Lotus Notes® 6.0, 6.5, 7.0, 8.0
- MS Outlook® 2002, 2003, 2007
- MS Outlook Express 6, Windows Contacts (Vista Address Book)
- Novell® GroupWise® 6.5, 7.0
- Yahoo!® PIM
The following applications are supported by BlackBerry® Desktop Manager 4.7 for synchronization:
- IBM Lotus Notes 6, 6.5, 7, 8
- Microsoft Outlook 2002, 2003, 2007
- Microsoft Outlook Express 6, Microsoft Windows Contacts (Vista Address Book)
- Novell® GroupWise® 6.5, 7.0
- Yahoo!® PIM
