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Accept Paypal only. Please pay soon after you have made the order or received our email informing that you have won your offer. Before payment, please make sure that your address in Paypal is a valid one.
We offer WORLDWIDE SHIPPING. (Except China, Italy, and Croatia)
1.Orders will be processed and dispatched within 24-48 hours after payment is clear. In general, it may take about 11 - 30 business days for delivery.
2.We only ship to confirmed addresses. Your address MUST MATCH your Shipping address.
3.If you have not received your shipment within 30 business days from payment, please contact us. We will track the shipment and get back to you as soon as possible. Our goal is customer satisfaction!
4.Please note that estimated delivery time is depended on destination countries, and may subject to customs clearance process, and weather condition in your area.
5.Free Postage & Packing & Fast Shipping
We accept return within 30 days of the day on which the item was delivered according to the Consumer Protection (Distance Selling) Regulations.Original package is required to be with the returned items.Please keep it for a few days in case.
Your Satisfaction is our Highest Priority. If you have any queries regarding shopping with Caravania, please email us through . -08:30-12:00(GMT+8) -14:00-18:00(GMT+8) All emails would be replied very fast during our working time, emails would be replied within 24 hours usually during holiday. Welcome to contact us if you have any problem.1.If you are satisfied with our products and service, please leave us Positive response and 5 Star Ratings, and we will do the same for you. 2.Please feel free to contact us if you have any question. We'll do reply you as soon as possible and try our best to solve your problems out. Believe us,every customer is taken as our important treasure. And please contact us by the following instructions, your cooperation would be much appreciated, and the warranty period can be extended automatically, please note. Q1: What can I do if I haven't received my item in time? A1: Please find the order record, select "Contact seller" in drop-down menu at right hand side, which lead to a new page and "Select a topic" as follows, then we will receive your email and respond within 24 hours. Q2: How can we process if I'm not satisfied with your product? A2: Please click " Return this item" bottom, find the following 3 options, and select one among them to continue should be okay. PS: The return reasons are not important, as no matter which one you select, we need to further confirm the details through message.