BlackBerry FAQ

From BlackBerryFAQ

Welcome to the BlackBerry FAQ! BlackBerryFAQ.com is the sister site to BlackBerryForums.com.

• Note: This IS NOT the place to ask Questions, this is the place that answers questions already asked
• Please use BlackBerryForums.com for any questions you may have.

Contents 1 Looking for BBM Buddies? 2 Looking for a BlackBerry Community? 3 Looking for BlackBerry Themes? 4 Is your BlackBerry Nuked? (Rebooting) 5 Frequently Asked Questions 5.1 BlackBerry Model Specific FAQs 5.2 Operating System 6 FAQ's 5.3 General Device FAQ's 5.4 Internet and Email FAQ's (BIS/BES) 5.5 Audio and Video FAQ's 5.6 Media Card and General Media FAQ's 5.7 Applications and Operating System FAQ's 5.8 Wifi / UMA FAQ's 5.9 Bluetooth FAQ's 5.10 Mac and BlackBerry FAQ's 5.11 Linux and BlackBerry FAQ's 6 BlackBerry Resources and Information 6.1 Resources 6.2 BlackBerry Information 6.3 Additional BlackBerry FAQ's 7 BlackBerry Do-it-Yourself's 7.1 Disassembly Instructions 7.2 Other BlackBerry DIY's 8 Site Related Information 8.1 What is a FAQ? 8.2 What is a Wiki? 8.3 Getting Started 8.4 Site Contact Information

Looking for BBM Buddies?

Looking for a BlackBerry Community?

Looking for BlackBerry Themes?

Is your BlackBerry Nuked? (Rebooting)

Frequently Asked Questions

BlackBerry Model Specific FAQs

7100 Series FAQ's	8700 Series FAQ's
7200 Series FAQ's	8800 Series FAQ's
7500 Series FAQ's	8900 Series FAQ's
7700 Series FAQ's	9000 Series FAQ's
8100 Series FAQ's	9500 Series FAQ's
8200 Series FAQ's	9600 Series FAQ's
8300 Series FAQ's	9700 Series FAQ's
8500 Series FAQ's	9800 Series FAQ's

Operating System 6 FAQ's

What devices is OS 6 Compatible with?	Social Feeds
WebKit Browser	App Compatiblity
Accessing Option Menu	OS 6 Network Indicators

General Device FAQ's

1st step to take if device is having problems?	How do I reset my BlackBerry?
How to wipe ALL personal data from a BlackBerry device?	How to transfer SIM contacts to the device
How do I wipe the BlackBerry using Jl_Cmder?	How do I free up memory on my device?
What to do next if Jl_Cmder will not connect and wipe	What do I need a Data Plan for?
How do I determine if my BlackBerry is "unlocked"?	Data Connection Refused?
How do I unlock my BlackBerry?	Where do I find my PIN and IMEI?
How do I reset my message counter to clear, or zero?	Can I edit and save MS Office files on the BlackBerry?
My Caller ID name/number do not show when I get a call or SMS	Why doesn't my time update correctly when I change Time Zones?
How to prevent duplicate Gmail sent items from arriving your handheld	How do I edit the "Sent from my BlackBerry®..." message?

Internet and Email FAQ's (BIS/BES)

• General FAQ's

Using BlackBerry As Modem	Remove IT Policy
Internet Browser FAQ	Methods of Receiving Email on BlackBerry
How to use BlackBerry on Generic Data Plan	I keep getting odd emails from RIM
Email & Message Folder Shortcuts	Some email comes to my BB and some does not

• BlackBerry Internet Service (BIS)

General BIS FAQ	How do I change the default email address on my device?
How to add / delete email addresses	My Email Stopped Arriving
How do I resend my service books?	What are the TCP and APN settings?
Where can I log into my BIS account?	How do I add a Hotmail account to my BlackBerry?

• BlackBerry Enterprise Server (BES)

General BES Admin FAQ	BES Installation Videos
BES Upgrade FAQ	BES Implementation FAQ
BES Maintenance FAQ	BES Users FAQ

Audio and Video FAQ's

How do I edit my notification tones (profiles)?	What kind of ringtones/audio can my Blackberry have?
How do I get ringtones on my BlackBerry?	Additional WAV, MP3, and MIDI file support
Wallpaper sizes for BlackBerrys	Adding Themes & RingTones
Increase amount of rings before voicemail	How can I personalize my alerts from specific contacts?
Camera - How do I turn off the clicking shutter sound?

Media Card and General Media FAQ's

Media card not recognized?	What video and audio formats are supported??
How do I add media files to my microSD card?	How do I encode video for use on my device?
How do I delete the preloaded media from the device?	What type and size Media Card can I use in my device?
How do I convert video using Roxio	Where can I find a good list of themes and theme developers?

Applications and Operating System FAQ's

How do I delete applications from my BlackBerry?	Instant Messaging FAQ
Why can't I get HTML Email?	Application Loader Error
How do I upgrade the OS on my BlackBerry?	How do I delete BBMaps from the device?
How do I downgrade the OS on my BlackBerry?	I am unable to select MS Outlook 2000 for syncing
Errors syncing the BB with Desktop Manager	How to get BBMaps to show up your device?
How do I backup my Third Party Applications on my BB?	Message Search Shortcuts
How to Clear/Delete all your Address/Calendar items at once	How to map fields to sync from BB to Outlook
Error: Desktop Manager has encountered a problem and needs to close	All of my Calendar events are not showing in my calendar
Keep the latest DocsToGo version after an OS upgrade	What should I do with App Error 523?

Wifi / UMA FAQ's

WiFi on BlackBerrys- General Questions	Wifi / UMA Error Codes
How do I set up Wifi on the BlackBerry?	Wifi Terminology
T-Mobile H@H -- What's needed / required?	Wifi and UMA defined
Device switch without losing H@H capability	Router Configurations

Bluetooth FAQ's

Bluetooth modem connection	Transfer files / media via Bluetooth
Bluetooth connection with TomTom 510 / 910 GPS	Bluetooth Keyboards

Mac and BlackBerry FAQ's

Video encoding for Mac OS	Missing Sync vs. PocketMac
Bluetooth Modem under OS X

Linux and BlackBerry FAQ's

How To Sync The BlackBerry	How to Encode Video
How to Use BCharge	How to Tether in Linux

BlackBerry Resources and Information

Resources

BlackBerry Operating System Downloads	BlackBerry Desktop Manager Downloads
BlackBerryForums.com	Where can I get my device user manual?
3rd Party Application Tips	3rd Party Application List
DataOutages.com, info on BB Network outages	Where can I get a screen protector?

BlackBerry Information

Why BlackBerry?	BlackBerry Hardware FAQ
BlackBerry 101	BlackBerry News Sites
BlackBerry Glossary	BlackBerry Connect
BlackBerry Myths Busted!	RIM Vendor Codes
BlackBerry Software Shops	International BlackBerry Compatibility Guide
BlackBerry Database Details	Comparing BIS & BES Features

Additional BlackBerry FAQ's

Tips and Tricks	BlackBerry For Deaf & Hard of Hearing
Maximum Battery Life	Faxes To & From BlackBerry
Types of BB Batteries	Develop Software for BlackBerry
Buying a BlackBerry off eBay	Voicemail with Voice-to-Text Automatic Transfer
StandyBy mode vs. Sleep	How can I retrieve a deleted Phone Number?

BlackBerry Do-it-Yourself's

Disassembly Instructions

(Images are under construction)

7100 Disassembly	8100 Disassembly
7130 Disassembly	8700 Disassembly
7290 Disassembly	8800 Disassembly
7700 Disassembly
7750 Disassembly

Other BlackBerry DIY's

Got Your BlackBerry Wet?	Painting DIY

Site Related Information

What is a FAQ?

A FAQ is an abbreviation for Frequently Asked Question. Therefore, BlackBerryFAQ.com is a collaboration of the most frequently asked BlackBerry questions.

What is a Wiki?

"A wiki is a website where users can add, remove, and edit every page using a web browser. It's so terrifically easy for people to jump in and revise pages that wikis are becoming known as the tool of choice for large, multiple-participant projects" Source: The O'Reilly Network (For Further Information on how use a WIKI please click the above link)

Getting Started

• MediaWiki FAQ

Site Contact Information

• If you have questions about adding or editing content or if you need to upload images for use with an FAQ you can contact JSanders by: Clicking here for contact options.