General BES Admin FAQ

IT Policy FAQs

How do I enable PIN and/or SMS logging? How do I prevent users from installing third party apps?
How do I block certain types of incoming messages? How do I force users to use the BlackBerry (MDS) Browser only?

 

BES Configuration FAQs

How do I adjust message pre-population? How do I adjust the IT Policy Resend interval?
How do I alter/remove the peer-to-peer encryption key? How do I change the location of the server logs?

 

BES User Account FAQs

How do I remotely wipe a user’s device? How do I remove a user from the BES?
How do I remotely set the owner information on a device? How do I resend service books to a user’s device?
Useful Keyboard shortcuts for BES BB devices

 

Upgrading from BIS FAQs

We’ve got 5 devices should I upgrade to BES from BIS?
What steps do I need to take to upgrade from BIS
JOHNSON CONTROLS VFD66KCB-1C * NEW IN BOX * picture
JOHNSON CONTROLS VFD66KCB-1C * NEW IN BOX *
$1800.0 Johnson Controls HC-6703-4NDOW Humidistat picture
Johnson Controls HC-6703-4NDOW Humidistat
$35.0 Johnson Controls Economizer SE-ECO1001-6 RY11914 picture
Johnson Controls Economizer SE-ECO1001-6 RY11914
$75.0 Johnson Controls A19BAB-3 Heating Temperature Control T144363 picture
Johnson Controls A19BAB-3 Heating Temperature Control T144363
$30.0 Johnson Controls Metasys MS-VMA 1620-0 picture
Johnson Controls Metasys MS-VMA 1620-0
$6.99