General BES Admin FAQ

IT Policy FAQs


How do I enable PIN and/or SMS logging?	How do I prevent users from installing third party apps?
How do I block certain types of incoming messages?	How do I force users to use the BlackBerry (MDS) Browser only?


How do I adjust message pre-population?	How do I adjust the IT Policy Resend interval?
How do I alter/remove the peer-to-peer encryption key?	How do I change the location of the server logs?


How do I remotely wipe a user’s device?	How do I remove a user from the BES?
How do I remotely set the owner information on a device?	How do I resend service books to a user’s device?
Useful Keyboard shortcuts for BES BB devices